Internet speed is very important to work on live chat, because the fluidity and quality of your image, and thus the amount of your earnings depend on the speed of it. If the quality of the image is not sufficient, the client goes to another model. Internet speed is divided into two zones: incoming (Download) and outgoing (Upload).

For us, especially upload speed (upload) is very important It's because You pass your video images, which go from You towards the client. Ideal upload speed for working on live chat is 1000kbit / s, but just for a start 512kbit / s, which is the rate offered by most internet providers.

Unfortunately, most internet providers offer incoming velocity (Download) much faster and better than the speed of outgoing (Upload). Largely in advertisements and contracts, Internet speed providers mention rather incoming velocity, which is not so important for us.

To make sure that Your technical capabilities conform to broadcast live chat, we need to do a small speed test: Open the following pages: Speedtest, and run the test. It will take about one minute until the result appears to You. Then send the test results to us to inform us about the speed and quality level: Download and mainly Upload.

In the event of a problem, please contact us.
Your LiveChatsAtHome.com team